Field Officer

Reporting to: GTO Manager
Division: Apprenticeships

What’s on Offer?

• WFH options | flexible working arrangements | no 5 days in the office
• 6 weeks of annual leave
• Free 24/7 mental health program for staff members and direct family members
• 3 days of leave at Christmas gifted
• Extra day of leave for your birthday
• Generous salary package
• Genuine opportunities to progress your career

Objective of this Role
  
The role of the Field Officer is to manage the end to end GTO service delivery with a focus on growing and mentoring Collars apprentice pool to successful completion. Field Officers also develop relationships with host employers, identifying opportunities for growth through effective account management and business development.
  
Field Officers are responsible for the recruitment, onboarding, progress and successful completion of their apprentices and trainees. Field Officers ensure a safe environment for apprentices and trainees to work and learn in, liaising with the RTO and host to align workplace responsibilities with the units of competency being worked towards, ultimately facilitating the completion of the apprenticeship or traineeship.  
  
Main duties and responsibilities  

• Identify potential apprentices and trainees by advertising, networking and interviewing candidates
• Onboard successful candidates including facilitating Language, Literacy and Numeracy Assessment, Work Health and Safety Induction, any training required prior to commencement, training contract signing with AASN and on-site induction on the apprentice or trainees first day
• Provide ongoing mentoring, training and support through regular communication and site visits
• Provide performance management to apprentices as required
• Ensure Apprentice has resources required to undertake all workplace responsibilities such as PPE and tools
• Liaise with RTO and host to monitor apprentices and trainees progress against individual training plans, facilitating competency based completion when sufficient progress is demonstrated
• Identify opportunities to growth through business development and effective account management
• Provide clear and accurate advice to host employers to help understanding of apprenticeship system, provision of a safe workplace and ensure apprentice supervision and development
• Facilitate rotation of apprentices to different hosts as operational and financial factors require
• Meet set weekly, monthly and yearly targets and KPI’s
• Maintain documentation and records in accordance with Collar Group’s systems, policy, procedures and legislation including adherence to privacy requirements for record accuracy and currency
• Mentoring and training junior staff

Competencies Required

1. QUALIFICATIONS AND RELATED EXPERIENCE

• Trade qualification in Commercial Cookery or Electrical highly desirable
• Drivers licence and reliable vehicle
• Working with children check
• Business Development, networking and customer service experience  

1. SKILL BASE  

• Excellent communication and interpersonal skills
• Commitment to providing a high level of customer service
• Strong organisational skills and attention to detail
• Ability to work autonomously as well as part of a team
• Safety Focused
• Reliable and Punctual
• Excellent technical knowledge and ability to impart knowledge

Key Results Areas

• To grow the business through identifying opportunities through business development and account management
• Increase apprentice and trainee portfolio through recruitment, onboarding and retention
• Achieve all host and RTO visit targets as set out by GTO Manager
• Mitigate WHS risks through ensuring safe practices of apprentices and hosts
• Completion rate of apprentices and trainees
• Punctual response to host and apprentice enquiries
• Compliance with COLLAR’s safety standards

If you’re interested please APPLY below. For a confidential discussion please contact Chris at christopher@collar.group or call on 0457 877 237