Our business is built on pairing the right people with the right jobs. When it comes to choosing an Employee Assistance Program (EAP) and wellbeing provider, we’ve put our people’s mental health in the best hands. We’re proud to introduce our wellbeing partner, Drake WellbeingHub.
MENTAL HEALTH SUPPORT
We spend up to a third of our lives working and at times, personal and work related issues can arise, impacting our day to day lives. It’s up to us at Collar to ensure our workplaces are set up to prioritise our people’s health and wellbeing. That starts with giving all our employees and candidates free and confidential counselling services that are available 24/7.
Access the support and tools you need to manage mental health and enhance overall wellbeing.
CANDIDATE & EMPLOYEE ASSISTANCE PROGRAM
There’s no point in having an industry-leading wellness program if nobody uses it. When we were searching for the right EAP for Collar, convenient access to high-quality services was our top priority.
Drake WellbeingHub makes accessing therapy easy. All it takes is dialling 1300 135 600 and you’ll be connected with a qualified clinician, this phone line is open 24 hours, every day of the year.
Whether you need help on the weekend, at 2am, or on Christmas morning, their experienced psychologists will be there to answer your call. If you don’t wish to call, you can simply go onto the app to see other ways to seek assistance. You can also access and discover more about the services available to you through the Drake WellbeingHub app or website. You can also contact the Collar Work Health and Safety Team via our 24/7 freecall number.
It’s important to us that our people have access to high-quality services. You don’t just need somebody who will listen to your problems, but someone who can guide you through them and provide you with actionable steps forward.
The team at Drake WellbeingHub takes this seriously. All of their clinicians have a minimum of five years counselling experience, post receiving their qualifications. They all have previous EAP counselling experience, with specialist clinicians to help you through complex work issues.
We understand that you may not feel comfortable opening up to your employer or colleagues about your mental health and wellbeing. This is why Collar implemented an Employee Assistance Program to give staff the freedom of using a confidential counselling service.
All Drake WellbeingHub counselling sessions and wellbeing services are completely confidential. They are bound by the privacy act, meaning personal and counselling session information, will never be provided to Collar. The only exceptions to this rule are when there is a high risk of harm to you or others. Feel free and safe to discuss anything and everything with your clinician without it ever leaving the room.
HOW IT WORKS
The best part about our health and wellbeing services is how easy they are to access and use. Whether you call the direct line or make contact through their app or website, you will instantly be connected with an experienced, qualified clinician who has mental health first aid training.
Through this initial chat, the clinician will assess your needs and assign an appropriate therapist who has either relevant specialist expertise or shared lived experience aligning with your culture and identity. This therapist will become your case manager, ensuring that you always speak to the same person each time you reach out.
From there, the therapy begins. All of our people have access to three free sessions of counselling each year. These sessions can be taken consecutively to resolve a complex issue or throughout the year, whenever needed.